I have questions about my claim

Modified on Thu, 11 Dec, 2025 at 3:37 PM

If you have questions about an existing claim, you have two options:

Option 1: Contact Your Assigned Claims Adjuster Your claims adjuster is your main point of contact and can provide specific updates on your claim. You can find their contact information in your claim confirmation email or documents.

Option 2: Contact the Claims Department If you don't have your adjuster's information or need general assistance:

True's claims team will be happy to help answer your questions or connect you with your adjuster.


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